What is NABH?
NABH is an abbreviation for National Accreditation Board for Hospitals & Healthcare Providers. It is a constituent board of QOI (Quality Council of India), which is set up mainly to establish and operate accreditation programme for healthcare industries. This board is designed to provide preferred requirements of customers and to set benchmarks for better progress of healthcare industries.
What is a roll of NABH consultant?
Indians always show their capacity everywhere. There are ample foreign investments in the Indian market in all sectors including healthcare sectors, banking, and food industry. The Indian customers are now exposed to excellent customer-focused services. Healthcare industry especially small and big hospitals are facing a major challenge to facilitate these customer-focused services. The patient handling still follows rules of the 1970s in which a doctor feels like GOD and he thinks that a patient should also treat him in that way. But now a day’s patient gets superior services in other hospitals. Inopportunely, the hospital industry is lagging behind as far as customer satisfaction is concerned because human resources are not well trained to handle these new etiquettes. Receptionists, Nurses, Doctors, Accountants, and Housekeeping staff is not have been trained the way they are expected to perform now. This gap is very much visible by cautious patients and the incidences of dissatisfaction are increasing per day.
The only solution to this problem is regularly monitoring by federal committees, increasing the awareness of existing human resources and ensuring the revision in the approach to train the new healthcare professionals. Therefore it is very important to take advise of NABH consultant. Dr. Mangesh Virkar is best NABH consultant in Solapur.
Objectives of NABH Consultancy:
- Accreditation of healthcare facilities
- To take steps for patient safety, nursing excellence, laboratory certification programs
- To provide education & training for quality services and patient safety
- Recognition: Certification of various healthcare quality courses/ workshops